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Maintenance

UNDERSTANDING & FILING REQUESTS

Responsibility Matrix

WHO DOES WHAT?

Wondering what is your responsibility & what is the Association's responsibility when it comes to filing a Maintenance Request? The Maintenance Responsibility Matrix (Policy #4) is a quick way to look up exactly who is responsible for what.

Policy #4

The following is a listing of the items within the Project; as well as the maintenance, repair and replacement duty for which Owners and the Association are responsible in accordance with Article IX of the Declaration.

NOTE: In the table below "O" is for Owner and "A" is for Association

COMPONENT(S) OWNERO ASSOCA
Air Conditioning System - Each Unit X  
Appliances - Built-in
If an appliance in the upper unit leaks and causes damage to lower unit, the homeowner of the upper unit is responsible for the cost of damages to the lower unit.
X
Appliances - Free Standing
If an appliance in the upper unit leaks and caμses damage to lower unit, the homeowner of the upper unit is responsible for the cost of damages to the lower unit.
X
Balconies X
Bathtub Waste and Overflow
If a bathtub leak in the upper unit causes damage to lower unit, the homeowner of the upper unit is responsible fot the cost of damages to the lower unit.
X
Cabinets - in Units X
Carpeting - in Units X
Caulking - Exterior X
Caulking - Interior X
Ceilings X
Clubhouse X
Common Area Improvements X
Doorbell - Exterior Components/Button Switch X
Doorbell - Interior Components; Wiring X
Doors - Entry ~ Frame & Door X
Doors - Entry - Locks and Hardware X
Doors - Entry - Painting - Exterior Surface X
Doors - Entry - Painting - Interior Surface X
Doors - Entry - Weather Stripping/Waterproofing X
Doors - Interior X
Doors, Screen/Storm/Security X
Doors, Sliding Glass X
Doors, Sliding Glass - Frame and Tracks X
Doors, Sliding Glass - Screen X
Drainage Systems (e.g., ditches; catch basins) X
Drains - Bathtubs, Showers, Sinks
If a pipe leading to the bathtub, shower or sink leaks and causes damage to lower unit, the homeowner of the upper unit is responsible for the cost of damages to the lower unit.
X
Drains - Curb X
Drains - Yards X
Driveway/Parking Space - Concrete and Asphalt Surfaces X
Driveway/Parking Space
Homeowners are responsible for keeping them clean and free of vehicle fluids
X
Dryer Vents - Cleaning X
Dryer Vents - Repair X
Drywall - Damage Repairs (e.g., cracks, inside minor localized water damage, dents, holes, etc.) X
Drywall - Interior - Replace X
Electrical Panel Circuit Breakers/Interior X
Electrical Switches, Sockets, Wall Plates - Interior X
Electrical Wiring - Interior Including Fuse Box X
Electrical Wiring (Between Meter and Unit) X
Exhaust Fans, Interior kitchen and bathroom X
Exterior Building Surfaces X
Exterior Faucets, Handles, Washers X
Exterior Lighting - See "Lighting"
Fences - Common Area Including Bottom Floor Patio Fences X
Fireplace - Chimney - Exterior and Spark Arrestor X
Fireplace - Chimney Flue X
Fireplace - Chimney - Interior - Cleaning X
Fireplace - Fire Brick (fire box)
(Fire Box = Ceramic brick walls of fireplace)
X
Fireplace - Mantelpiece, Trim and Facing X
Floor X
Floor Coverings - Carpet, Vinyl and Tile X
Front Entry Landings X
Furnace - Unit Systems X
Garage Door Openers and Hardware X
Garage Doors - Replacement X
Garage Door - Maintenance and Repair X
Garbage Disposal X
Gas Lines - Below Ground X
Glass - Recreation Area X
Glass - Unit Windows/Doors X
Gutters & Downspouts X
Hose Bibs X
Insulation X
Landscaping - Balconies X
Landscaping - Common Areas; Greenbelt X
Landscaping - Patios/Backyards X
Lighting Fixtures - Common Areas X
Lighting Fixtures - Inside Units X
Lighting Fixtures - Outside - Front
(Homeowners are responsible for all fixtures controlled by switches within their unit)
X
Lighting Fixtures - Outside - Patio X
Linoleum & Vinyl Flooring - Inside Units X
Painting - Interior X
Painting - Exterior X
Patio/Balcony Deck Membranes/Waterproofing X
Patio/Balcony Deck Railings - Painting (Inside/Outside Surfaces) X
Patio/Balcony Deck Railings - Replacement X
Patio/Balcony Painting X
Patio/Balcony Maintenance X
Playground Equipment X
Plumbing Fixtures - Interior (Toilets/Tubs/Sinks/Faucets, etc.)
If any plumbing fixture in the upper unit leaks and causes damage· to lower unit, the homeowner of the upper unit is responsible for the cost of damages to the lower unit.
X
Plumbing Lines - Inside Unit, or within walls, floors or ceilings, which are not in common with another unit.
If an upper unit leak caused damage to lower unit, the homeowner of the upper unit is responsible for the cost of damages to the lower unit.
X
Plumbing Lines - Located within floors, behind or within walls or ceilings shared by more than one unit, and in Common Area X
Pool, Pool Building, Spa, Equipment X
Pressure Regulators X
Roof Decking X
Roof Flashing & Other Roofing Components X
Roof Shingles/Tiles X
Roof Underlayment X
Roof Vents X
Security Gates X
Sewer Backups
If a sewer backllp causes damage to lower unit, the homeowner of the upper unit is responsible for the cost of damages to the lower unit.
X
Sewer Lines - Common Use or Once It Leaves the Building X
Sewer Lines - Single Use
If the sewer line in the upper unit leaks and causes damage to lower urtit, the homeowner of the upper unit is responsible for the cost of damages to the lower unit.
X
Sidewalks - Common Areas X
Slab X
Sliding Patio Door Flashing/Waterproofing X
Sliding Patio Door Frames & Tracks X
Sliding Patio Door Hardware X
Sliding Patio Doors X
Solar System (From Pump Up to Panels) X
Spraying for Household Pests (Ants, Fleas, etc.), Interior, balcony and patio X
Spraying for Landscaping Pests X
Streets X
Stucco Painting/Coloring X
Stucco Repair & Replacement X
Toilet - Wax Ring X
Trim - Wood - Exterior - Maintenance & Replacement X
Trim - Wood - Exterior - Painting X
Walls - Bearing, Studs, Frames, Tiedowns, Otehr Structural Items X
Walls - Non-bearing X
Wallpaper/Paneling/Paint and Other Aesthetics X
Water Lines (From Water Meter to Building Entrance) X
Water Lines (Lines Servicing Individual Unit)
If the water line servicing an individual unit leaks in the upper unit and causes damage to lower unit, the homeowner of the upper unit is responsible for the cost of damages to the lower unit.
X
Water Heater - Common Area X
Water Heater - Individual X
Water Softeners X
Window and Slider Screens X
Window Flashing/Waterproofing X
Window Frames X
Window Hardware X
Wiring - Cable TV X
Wiring - Telephone X
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File a Maintenance Request

INSTRUCTIONS

Please consult the MAINTENANCE RESPONSIBILITY MATRIX above to ensure that the Association is indeed responsible for addressing this request. Then complete the form below and press the SEND button. Fields marked with a red asterisk (*) are required.

For your convenience this same form is also available on the FORMS page. PLEASE DO NOT COMPLETE BOTH FORMS, as doing so will create a duplicate request.

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